SASSA SRD 2025 Appeal: If your SRD application was stopped for some reason, and you are not getting any payment. This article will be very useful to you. You can file an appeal to get your award refunded. You can even submit a new application if needed. This tutorial will walk you through everything simply and gently. So, here in this article, we are going to talk about why your application has declined and how to appeal, new eligibility criteria, Tips for a strong application.
How to Appeal?
Here is the step-by-step guide on how to appeal again:
- Go to the Official Appeal Portal, https://srd.sassa.gov.za/appeals, to file your appeal securely.
- Use the same ID and mobile number as when you first applied.
- The gateway will send a one-time PIN to your phone. Enter it to proceed.
- Choose the month(s) for which you wish to appeal. If your grant was denied for numerous months, appeal for each one separately. It is critical to complete each step independently.
- Select a reason and upload your documents. Select a clear cause, such as “UIF registered incorrectly” or “bank balance error.” Attach documents to support your argument.
- Click submit and write down your appeal reference number. You will need this to check the status later.
New Changes in SRD Grant
Here are the SRD Grant Rule Changes Since February 2025:
Change | Before February 2025 | After February 2025 | Benefit to You |
---|---|---|---|
Income Limit | R350 per month or less | R624 per month or less | More people now qualify for the SRD grant |
Application Method | Online applications only | Online or in-person at SASSA offices | Easier for people without internet access |
Appeal Waiting Time | Up to 90 days | Now, within 30 days | Faster response for those who were declined |
Reasons why your application will decline
- Incorrect personal information, such as typos in your ID number or name.
- Income concerns, such as your bank showing deposits of exceeding R624. Or you’re registered with UIF even if you don’t receive benefits.
- Receiving other awards will disqualify you from the SRD grant.
- Incomplete application due to missing papers or the reconfirmation requirement.
Tips for a Strong Appeal
Here is the tip for strong appeal, so that it won’t get reject again:
- Use the same phone number you used before.
- Check that your ID and name match the Home Affairs records.
- Avoid making substantial bank deposits before filing an appeal; they may raise red flags.
- Upload clear, legible documentation, not photographs that are difficult to read.
- Please submit your appeal within 90 days of the rejection date.

Hi, I’m Owen. I’m passionate about sharing the latest government aid news, benefits, and policy updates so you can stay informed and make the most of available resources. My goal is to break down complex information into clear, easy-to-understand updates that help you navigate programs and opportunities that matter to you.